E: hello@massif.online
T: +852 3954 5422
Customer Service:Weekdays - 10am to 6pm (GMT +8)
For standard orders under $300, shipping fee starts from $30. For orders over $300 qualify for free shipping.For international shipping, shipping fee will depend on the country and will be calculated at checkout.
Once we have received payment, we will prepare and ship your order in 2 days, you will receive a confirmation email.Delivery is completed within 2-3 business days after shipping.
Once we process and ship your order, you will receive an email confirming it has been shipped
No, we don’t currently offer international shipping, but we plan to support it in the future.
We accept Visa, MasterCard, AMEX, Apply Pay, Google Pay
Not at the moment. We are working on implementing it in the near future. Please reach out to us if you want to be notified once we do.
All products sold may be returned or exchanged within 7 days from the date of delivery, the product must be in its original packaging and in the same condition as it was sent. We do not accept returns that have been used or with defects that clearly have not left our warehouses.Changes or returns due to defects or faults are free of charge for the customer.
No worries, please contact us via WhatsApp or email with a photo of the product and your order number. Our customer service team will address your request as soon as it is received.
